Disclaimer: The comments in this blog are my personal opinion and may or may not reflect an adopted position of the city of Glendale and its city council.
A logo is “a graphic representation or symbol of a company name, trademark, abbreviation, etc., often uniquely designed for ready recognition.” (dictionary definition). This is the logo that has been chosen… by whom we’ll discuss further.
Last fall the city entered into a contract with Catapult Strategic Design. The company offers “brand development and visual identity services.”(from their website). Catalpult was tasked with the development of a manual to outline the parameters of logo use and how the new logo was to be used by all employees. The development of the manual was for a fee of an estimated $35,000, although I have heard other figures. The logo creation was “gratis” (at no charge to the city). That is my understanding of the contract. If I am incorrect in what I know I will be more than willing to correct my understanding.
The city’s senior management decided that it was time to update the city’s logo and council approved. Here is the current logo. It’s been the logo for at least 50 years. There is nothing wrong with the desire to update the city’s logo. The city is moving forward at a rapid pace. An updated mission statement and values had been created and approved by the city council. The city is moving into the 21st Century and with it is embracing more and more technology and innovation. A new logo would demonstrate all of that and more.
After Catapult had been chosen, their principals met one on one with each councilmember, as well as others including stakeholders, to try to identify the most important elements of Glendale that might be captured in a new logo.
I shared in my meeting with them that I thought it was a very difficult task because I felt there was not one thing memorable for which Glendale really stood out. The City of Phoenix’s logo of the Phoenix bird rising from the ashes is perhaps the most iconic logo in the entire state. I didn’t envy their task and wished them good luck.
The first set of 5 possible logos (I didn’t save those images and no longer have them) was selectively distributed (council was included) in a survey format for feedback. Although council was not told the results of that survey, apparently all were rejected and the company was instructed to try again. A second set of logos was produced and the same survey was disseminated. (Again, I didn’t save the images and no longer have them). Just as with the first set, I answered the survey in the negative indicating that I disliked them all.
Subsequent to the surveys of proposed logos for consideration or acceptance, each of the councilmembers met with senior management to discuss the preferred logo. I strongly and adamantly indicated that I disliked all of the logos offered and in fact, would not use any of them. It is my understanding the selected logo was vetted by a panel comprised of employees staffing senior management.
No public discussion, no council workshop occurred before the final adoption of the new logo. This is the reason Councilmember Tolmachoff introduced as a Council Item of Special Interest (CIOSI) at the Tuesday, February 26th council workshop meeting a discussion of the process used. She contends, and I agree, that there was no transparency in the process used to select the logo. There is also the issue of cost to rebrand everything in Glendale from vehicles to city stationary. Council should know the cost and frankly, we do not. If the cost of rebranding everything in the city is over $50,000 it requires council approval. I look forward to the workshop discussion that will occur sometime in the near future.
Personally I do not like the chosen logo but keep in mind that art, even logo art, is subjective. As many people may like the new logo as dislike it. I have no problem with the adoption of a new city logo, just not this one… in this manner. The selected logo is not, in my mind, distinctive or unique, or even representative of anything associated with Glendale. It does not convey the feeling of uniqueness, moving forward or the vibrancy of Glendale.
Others, on my Facebook page, have commented that the new logo is similar
to the logos of the Greenbay Packers, Gatorade or even Google itself. What is even more disturbing is that Google sells for 69 cents online a “G” very similar to the new Glendale logo. The colors are obviously different and the horizontal line on the G looks as if it is breaking up. See it here.
Those who have advocated for the adoption of this new logo contend that it isn’t so much about the actual image chosen but rather it signals a new age in Glendale. They believe that over time, the new logo, will embody and signify the new directions taken in Glendale.
That is not what a logo means to me. It is supposed to be iconic…think of the Nike swoosh or Apple’s image of the apple. They all convey something about the branding whether it’s a feeling or a definitive element of the product or entity. It’s something that should be immediately identified as belonging to the entity or product it is branding.
I am ready for a new logo for Glendale. I am not ready for the new logo that has been selected or for the lack of healthy debate about its appropriateness for Glendale.
© Joyce Clark, 2019
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I concur with both you and Lauren, this ‘rebranding’ of the city is not something to be done in a rushed manner without Council direction. I would further recommend holding one or more focus groups. While it’s never easy to ‘make decisions by committee’ more discussion, input and feedback should be required when changing the city’s brand. Not only because of the changing image but there needs to be a detailed estimate of the implementation costs. I also agree that while our city may not have one image that says ‘this is Glendale’ the new proposed, or maybe I should say ‘adopted’ logo, while attractive, looks like it might belong to a sports team, sports drink or search engine. I feel it was inappropriate for something this important, and potentially costly, to be done without council and citizen input, especially since taxpayers are the ones footing the bill.
This isn’t the way I wanted to start my Friday morning, Joyce!
Reading your blog has put me in a very bad mood.
the
My first thought was: “Well, there’s our tax $$$ hard at work!”
Couldn’t the City of Glendale think of a better way to spend money?
Between the concern of the demise of Downtown Glendale and the negative press that the Glendale PD has received lately, I’m having a hard time being happy about being a resident in the city I chose to live in 25+ years ago.
You wrote:
“…Those who have advocated for the adoption of this new logo contend that it isn’t so much about the actual image chosen but rather it signals a new age in Glendale. They believe that over time, the new logo, will embody and signify the new directions taken in Glendale….”
Looking at the logo, I see a “G” hiding in there somewhere, but what “message “ is it trying to convey? Frankly, I think Catapult was at a loss to come up with something meaningful to Glendale, and “those who advocated for it’s adoption” were acting in haste. They believe “over time the new logo will embody and signify the new directions taken in Glendale.”
Seriously?! “over time”?!? A new logo should convey a “message” IMMEDIATELY, imo.
The City of Glendale missed an excellent opportunity to have a contest for talented high school students to come up with a logo design. I believe they could have come up with something far more interesting and imaginative that what we got from Catapult!
Question:
Is this the new logo in it’s entirety? There will be no lettering with the city name in it? If not, who’s to know that this “G” represents Glendale, Arizona? It’s not as if Glendale is a national brand name like Google or Gatorade, you know?
Many other thoughts are running through my head, but they are best left unsaid for now.
I’ll just end my comments by saying how angry and disappointed I am with the decision to change the existing logo for this sad example of “a new age in Glendale”.
I do not think the “Creative” company was so creative…..I fear to see the work they were actually paid/tasked with….
One can see that they merged Googles logo as you mentioned, with the VERY FAMILIAR colors of Firefox browsers logo…..I thought I was looking at that at first.
How or why we would take a color direction of red and orange that in my opinion feel like the logo is pushing excitement and at the same time anger?
I suppose that the majority of council feels that in time, this will “Grow” on us Glendale residence, and we will have to learn to like bad choices….just like the soon to be heavily populated StoneHaven project.
Jay, Just to be perfectly clear, I do not like the logo and will not use it.
WOW. G. This letter is used by the Glendale gang Grandel : Only city in AZ with a gang named after the city check DOC records
WOW, indeed, Michael!
who knew?!
A quick Google search was verrrry informative.
I wonder, Joyce, was anyone involved with this “G project” aware of the Grandel Gang?
This story just keeps getting better and better!!