Disclaimer: The comments in this blog are my personal opinion and may or may not reflect an adopted position of the city of Glendale and its city council.
This blog may strike a chord with many of you if you have had to care or are caring for an elderly person. In my case, this is the second round of having to care for an elderly family member. The first experience was with a family member who had Alzheimer’s. The second and current experience is with a family member who had a stroke several years ago and recently spent two weeks in the hospital recovering from bacterial pneumonia and sepsis.
I was the primary caregiver of my family member with Alzheimer’s. That was in the early 2000’s and I must say the medical system was very good. When I needed help, I received it. Nurses and doctors were very good and very responsive. The experience was positive and although difficult, it was manageable.
My, how things have changed in the past 20 years. One would think medical service would only get better as time advanced. Sadly, that is not the case. The medical staff, nurses and doctors at the hospital provided excellent service and kept me informed. They care about each patient and it showed.
Administrative services have declined over time. It seems as if new staff with very compartmentalized duties have been created and it has led to more incompetence and less caring. Now, every hospital has case workers. At the hospital in question, case workers are assigned by floor and rotated on a weekly basis. A move from the 2nd floor to the 5th floor resulted in a new case worker. The following week, a new case worker for the 5th floor appeared.
Oft times there appears to be a lack of communication between case workers as well as with the medical staff when duties are rotated. Trying to get information from a case worker is nearly impossible. There appears to be a decided lack of compassion and empathy for families dealing with what may be the worst crisis in their lives. Incompetence becomes a problem when it takes a week to discover that the wrong billing codes have been entered. There is also a lack of communication between the hospital’s case workers and insurance providers. My insurance company has made repeated calls that go unanswered…crickets. I have yet to hear from the home health care company and I suspect that the case worker once again dropped the ball.
Your experience may have been different from mine and if so, I congratulate you. If there is another medical emergency in our future, I know I will not go to this institution again.
When the patient comes home a whole new set of issues emerge. It seems that every time there is a medical event with a senior, it leaves them weaker, more fragile and further deteriorates short term memory.
In my case, as a caregiver, I find that a great deal of time is consumed in making sure the senior eats properly, gets the necessary meds at the proscribed times, explaining why certain activities can no longer be done by the senior, making sure the walker is always used and answering the same questions repeatedly. It’s as if the person is a 4-year-old who will never learn new skills.
I’m not complaining but rather describing a situation that all of us may face as family members age. There is a support system if you can afford to drain your life’s savings. Many cannot. I write this because as our population ages, it becomes critical not just to have good medical care but also to have a good support system for all caregivers.
Some of you may have had or are experiencing similar circumstances. Please share by commenting and I will be sure to post your comments.
© Joyce Clark, 2022
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This Sunday afternoon a diatribe was emailed to the entire city council and attached was the city’s announcement of its selection of Mr. Sabillion. I suspect that this announcement prompted the current vitriol we received. Whose fingerprints are all over this crazy email? There are so many choices…let’s play a guessing game. It might be one or it might be all, or it might be none.
Not so with Jeff for he has a new passion and a new career. Well, perhaps not a totally new career, you see, because Jeff had been helping people on his days off. Jeff has become an angel. At least that’s what recipients of his new career believe. Jeff is part of a non-profit organization called Operation Enduring Gratitude. Their website is oegaz.org . Operation Enduring Gratitude (OEG) was founded in 2014 and its original projects involved building wheelchair ramps for disabled veterans. Then it grew because there is just so much need. Their mission states, “The Veteran Community continues to grow larger, older and more in need. We want to fill the gap left by other services. With the help of good people, we make a difference in the lives of the Veterans around us.” I’ve provided a link to two of the stories I found on their site about them: Community helps Marine veteran restore house at
Mayor’s office seeking help. The Mayor reached out to Jeff. Jeff and Enduring Gratitude took on the job and rebuilt the vet’s home in 7 months. At certain times, there would be over 100 volunteers on site. This project had lots and lots of partners including companies who donated supplies or offered volunteers. This project fortified Jeff’s desire to help veterans and their families.
Jeff is about to take a page out of Steve Hartman’s book and is planning a road trip across ‘Murica with his son.
Disclaimer: The comments in this blog are my personal opinion and may or may not reflect an adopted position of the city of Glendale and its city council.
